For more focused support, submit a ticket under one of our service categories below:
Accounts and Access
- New Employee Support and Access Form
Provide new employees with access to departmental resources. (printing, CoArts shares, etc.)
- Off-Boarding Request
Remove employee access to departmental resources. (printing, CoArts shares, etc.)
- Request for Local Admin
Request to have a local admin account on your Penn State issued computer.
Workspace Setup
- Office Computer Move Request
Request for IT assistance with computer equipment when moving to a new office or building.
- Computer Jack Activation Request
Request for Ethernet connection. (For new workstation set-ups or computer moves.)
Travel
- Travel Notification Form
Alert ArtsIT of upcoming University work related travel plans requiring the use of college owned devices.
Software and Hardware
- Purchasing Request
Request new computer hardware for faculty and staff supported by ArtsIT.
- Software Request
Request an application or plug-in to be installed on an individual A&A computer or lab/classroom.
- Loaner Computer Request
Request for borrowing computer equipment for a short period of time.
- General Request
Request IT consultation or training.
Printing
- Student Print Chargeback Agreement
Request to activate Pharos print account. (Must be submitted yearly.)
- Project or Teaching Assistant Printing Agreement
Request to set up a TA or Project printing account that will be charged to a specific budget. (Must be submitted by a faculty member.)
- Department Funded Printing Agreement
Request for student access to departmental printers.
- Request for Print Reimbursement
Must be filled out and brought to the main office in Stuckeman.
Office 365
- Office 365 Requests
Request a shared mailbox/calendar, SharePoint site, Office 365 group, or Transfer of Ownership.